Customer Knowledge Management formatIsbn:Softcover - 9783642423666 originating author(s)

originating author(s)

most likely

Zum Thema Psychopathie (heute auch als „antisoziale/dissoziale Persönlichkeitsstörung“ bezeichnet) wurden umfangreiche Recherchen angestellt

Hiermit kann die unterschiedliche Interpretation seiner Werke in Ost- und Westdeutschland begründet werden

Customer Knowledge Management formatIsbn:Softcover - 9783642423666 originating author(s)Managing and transferring knowledge at the right time, in the right place and with the right quality for customers enables companies to survive in times of fierce competition. The focus of this work is therefore on Knowledge Management and Customer Relationship Management. The theoretical part comprises several approaches to knowledge, its transfer and the barriers to be overcome when sharing knowledge. This is followed by a description of CRM and CKM